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Frequently Asked Questions

Get instant answers to our most common questions right here.

How do I fund my wallet?

To fund your wallet, navigate to the "Wallet" section in your dashboard. Select "Deposit," choose your preferred cryptocurrency, and send the funds to the unique address provided. Your balance will be updated after the required network confirmations.

What is KYC and why is it required?

KYC, or "Know Your Customer," is a mandatory identity verification process. It is required by global financial regulations to prevent fraud and ensure a secure environment for all our users. You will be prompted to complete KYC on your first login.

How are referral bonuses calculated and paid?

Referral bonuses are calculated as a percentage of the initial investment made by a user who signed up with your referral ID. The bonus is instantly credited to your dedicated referral wallet as soon as their investment is confirmed. Our system tracks up to 3 levels deep.

When can I withdraw my staking rewards?

Staking rewards for our native token are calculated daily and are eligible for withdrawal on a monthly basis. You can initiate a withdrawal from the "Tokens" section of your dashboard directly to an external Solana wallet.